Returns & Exchanges
Returns & Exchanges
We want you to love every piece. If something isn't right, we'll make it easy to fix.
Return Policy
We accept returns within 30 days of delivery for unworn items in their original packaging. Once we receive and inspect your return, your refund will be processed within 5 business days to your original payment method.
What's Eligible
- Jewelry: Unworn, in original condition with tags attached
- Eyewear: Unworn, no prescription lenses fitted, in original case
- Watches: Unworn, protective film intact, with all original packaging
What's Not Eligible
- Items worn, altered, or damaged after delivery
- Engraved or personalized pieces
- Gift cards
- Items returned after 30 days
Exchanges
Need a different size? Exchanges are free. Initiate an exchange through your order confirmation email and ship the original item back. We'll send your new size as soon as we receive it.
If the item you want is out of stock, we'll issue a full refund instead.
How to Start a Return
- Email hello@bull.bullet with your order number and reason for return
- We'll send you a prepaid return label within 24 hours
- Pack the item securely in its original packaging
- Drop it off at your nearest shipping location
- Once received and inspected, your refund is processed within 5 business days
Return Shipping
Domestic returns are free — we provide a prepaid label. For international returns, shipping costs are the responsibility of the customer.
Damaged or Defective Items
If your order arrives damaged or defective, contact us within 48 hours with photos. We'll send a replacement immediately at no cost — no return required.